Walmart... yeah again
Today I worked 4 - 11 PM. It was interesting. I slept all day in preparation. It wasn't bad actually. I'm definitely more alert in the later evening.
Weird guy in my line. Could tell he was trying to figure out how to pronounce my name. I told him. He said no way. I said that'd been my name for 22 years. He said no way. I said it was. He asked if I had ever learned how to spell it. I said I'd been spelling it that way my whole life. Then he slightly criticized my bagging. I had put everything but his milk, eggs and one other item (probably one of those evil chemical things) in one bag. He was impressed. Said "Did you get everything in that one bag?" (at first though I thought he was upset) Just as I was pulling off his other bags he said "Oh. I was going to say, usually they use 15 bags and I was going to tell you you'd done a real good job. But I guess you still have to learn." or something to that effect. GAH!
Then there was the guy who told me I should never let on that I'm not entierly positive on how to do something. This was after I'd had to deal with a woman's price match infront of him.
Oh, and whoever had my register before me didn't take their "strays" to the customer service desk so I was left with a bin full of strays at the beginning of my shift so I had barely any room for anything I had. It was annoying.
And people asking for my help with the self checks or to exchange bills because the machine wouldn't take it and stuff. Well the problem is that a) I have a line full of people that I'm trying to handle and there is someone who's in charge of the self checks. It isn't my fault if they're helping someone else or if they wandered off because they were bored. and b)that the registers at Wal-Mart you have to get a CSM approval to open the drawer if you haven't had a cash, check or "cash back" debit transaction. At Food Lion, sure, no problem. I'll open the drawer to make change. Wal-Mart, nope.
My least favorite CSM was working today too. She's just kind of clueless which doesn't make me feel comfortable at all. And she allows stuff that I don't think she should be allowing. Like some of my price overrides I wasn't sure if we could do it or not, and she'd override it so then I'd just continue to go ahead and do it since "Kay told me I could."
OHHH Argh! yeah. I had a cake that didn't have a price on it at all. It was one that the bakery had written on too. I called probably 5 times for someone from the bakery to call for a price check. They NEVER responded. I had a line too. I was on the grocery side so it's really busy on that side. When I saw they weren't going to respond I flipped my light switch to call for a CSM (and continued to page for the bakery to call) and finally Kay came over and I explained the situation. "I have a cake here that doesn't have a price on it at all. I've looked all over." "Did you look on the bottom?" "*sighs* Yes. I already checked." So she goes off and just grabs a cake. Not the same kind of cake in the least. Not the same kind of icing, not the same kind of cake, nothing, and scans it and just goes on with it. Maybe they've got similar pricing. I don't know, but it frustrated me.
The other day I called several times for someone from the frozen department to come get a COLD ITEM PICK UP at the register. and the person I was relieving had called as well. They never showed up. I asked the CSM what to do about it when I was going back to my regular register and they said to drop my till off in my register and then just take it back myself. Happened another time as well today I think it was. I had a meat item that we couldn't price match and no one from the meat dept would come pick it up. So I just took the damn thing with me when I went on break. Oh yeah, and that break was late because I had to rely on Kay to come fix some customer issues.
I think another reason why Kay and I don't really get along is because early on, (hah, early on. I've only run a register by myself for 2 days, and run a register at all for maybe 4 or 5 days... I can't remember now) I didn't entierly know how the change thing worked so I would ask for small amounts (like $20 worth of 5's or something) and she'd say "It's an awfully long walk for just four 5's." Well excuse me. You shouldn't have taken the fucking job.
Nate is wonderful. Mel is good. Meredith is good. Whitney's fine. Lee's fine. and those are all that I can think of that I've worked with... Well there's the old lady that was there tonight when I left but I haven't been around her enough to really know. But she eagerly gave me my discount even though I don't have my card yet. But I just don't like Kay. *shrugs*
Anyway, Rob's ready to go to bed so I guess I'd better get going as well.
Weird guy in my line. Could tell he was trying to figure out how to pronounce my name. I told him. He said no way. I said that'd been my name for 22 years. He said no way. I said it was. He asked if I had ever learned how to spell it. I said I'd been spelling it that way my whole life. Then he slightly criticized my bagging. I had put everything but his milk, eggs and one other item (probably one of those evil chemical things) in one bag. He was impressed. Said "Did you get everything in that one bag?" (at first though I thought he was upset) Just as I was pulling off his other bags he said "Oh. I was going to say, usually they use 15 bags and I was going to tell you you'd done a real good job. But I guess you still have to learn." or something to that effect. GAH!
Then there was the guy who told me I should never let on that I'm not entierly positive on how to do something. This was after I'd had to deal with a woman's price match infront of him.
Oh, and whoever had my register before me didn't take their "strays" to the customer service desk so I was left with a bin full of strays at the beginning of my shift so I had barely any room for anything I had. It was annoying.
And people asking for my help with the self checks or to exchange bills because the machine wouldn't take it and stuff. Well the problem is that a) I have a line full of people that I'm trying to handle and there is someone who's in charge of the self checks. It isn't my fault if they're helping someone else or if they wandered off because they were bored. and b)that the registers at Wal-Mart you have to get a CSM approval to open the drawer if you haven't had a cash, check or "cash back" debit transaction. At Food Lion, sure, no problem. I'll open the drawer to make change. Wal-Mart, nope.
My least favorite CSM was working today too. She's just kind of clueless which doesn't make me feel comfortable at all. And she allows stuff that I don't think she should be allowing. Like some of my price overrides I wasn't sure if we could do it or not, and she'd override it so then I'd just continue to go ahead and do it since "Kay told me I could."
OHHH Argh! yeah. I had a cake that didn't have a price on it at all. It was one that the bakery had written on too. I called probably 5 times for someone from the bakery to call for a price check. They NEVER responded. I had a line too. I was on the grocery side so it's really busy on that side. When I saw they weren't going to respond I flipped my light switch to call for a CSM (and continued to page for the bakery to call) and finally Kay came over and I explained the situation. "I have a cake here that doesn't have a price on it at all. I've looked all over." "Did you look on the bottom?" "*sighs* Yes. I already checked." So she goes off and just grabs a cake. Not the same kind of cake in the least. Not the same kind of icing, not the same kind of cake, nothing, and scans it and just goes on with it. Maybe they've got similar pricing. I don't know, but it frustrated me.
The other day I called several times for someone from the frozen department to come get a COLD ITEM PICK UP at the register. and the person I was relieving had called as well. They never showed up. I asked the CSM what to do about it when I was going back to my regular register and they said to drop my till off in my register and then just take it back myself. Happened another time as well today I think it was. I had a meat item that we couldn't price match and no one from the meat dept would come pick it up. So I just took the damn thing with me when I went on break. Oh yeah, and that break was late because I had to rely on Kay to come fix some customer issues.
I think another reason why Kay and I don't really get along is because early on, (hah, early on. I've only run a register by myself for 2 days, and run a register at all for maybe 4 or 5 days... I can't remember now) I didn't entierly know how the change thing worked so I would ask for small amounts (like $20 worth of 5's or something) and she'd say "It's an awfully long walk for just four 5's." Well excuse me. You shouldn't have taken the fucking job.
Nate is wonderful. Mel is good. Meredith is good. Whitney's fine. Lee's fine. and those are all that I can think of that I've worked with... Well there's the old lady that was there tonight when I left but I haven't been around her enough to really know. But she eagerly gave me my discount even though I don't have my card yet. But I just don't like Kay. *shrugs*
Anyway, Rob's ready to go to bed so I guess I'd better get going as well.
posted by Gumonyershoe at 2:39 AM
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